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Let's Talk.
Have a question about an order, need firearms advice, or want to work with BlackForge Arms? Our team of experts is ready.
info@blackforgearms.com
Mon-Sun 8AM-9PM CST
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We're open · Mon-Sun 8AM-9PM CST
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Quick Answers
The most common questions - answered upfront.
Do I need an FFL to order a firearm?
Yes - all firearm transfers must go through a licensed FFL dealer near you. We handle our end of the paperwork; just provide your local dealer's FFL info at checkout and we coordinate directly with them.
How long does shipping take?
Orders placed before 2PM EST ship the same business day. Standard delivery is 3–5 business days. Expedited and overnight options are available at checkout.
What is your return policy?
We offer a 30-day hassle-free return on all products. Firearms must be unaltered and in original packaging. Contact us first and we'll send a prepaid return label.
Do you sell to law enforcement agencies?
BlackForge Arms has dedicated accounts for LE agencies and government buyers. Contact us directly for agency pricing, volume procurement, and compliance support.
Can I visit your location?
Yes, by appointment. We're at 789 Forge Lane, Austin, TX 73301. Call ahead so our team can be ready to assist you in person.
How do I track my order?
Once your order ships you'll receive a tracking number by email. You can also log into your account and check real-time status under "My Orders."